Rental Terms And Conditions:​
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1. Payment is required at the time of order to confirm and hold your date.
2. You will be invoiced for damaged or missing display items. Each item charge will be $25.
3. For the safety of everyone, especially children, please DO NOT allow anyone to play on or around the lawn greetings display. Our display items WILL NOT safely support the weight of a child or adult leaning, sitting or playing on it. Please discourage all persons from playing on or around the display.
4. Please do not move the items. We will happily come remove the card early if that is what you request.
5. Signs are the property of Pinnacle Pop Up Cards, LLC, please do not throw them in the garbage, or vandalize any of our signs. Please ensure the recipient is aware of our terms and conditions as well.
6. You are responsible for protecting our inventory from any damage that might be caused due to flying debris from lawnmowers, dogs, etc.
7. You are responsible for approval from any HOA, management or similar boards.
8. Please do not attach balloons to any part of the display. Balloons get hot in the sun. If a hot balloon blows against our signs, our sign may become damaged.
9. If you have a lawn crew, please arrange for them to come on a date that letters are NOT on the lawn. Grass clippings stain.
10. We encourage you to pose next to the display to take photographs of your celebration. However, please do not pull the signs from the ground. By agreeing to have Pinnacle Pop Up Cards participate in your event, you agree that Pinnacle Pop Up Cards, LLC and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the set-up, the duration of the display, or the removal process of your custom greeting.
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Refund Policy:
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1. If you must cancel your booking within 48 hours, you can choose to receive half of your booking rate as a refund, or you may leave the full amount on credit for a future booking date, based on our availability to be used within 13 months.
2. In the event of bad weather, we may not be able to set up lawn displays. Bad weather includes heavy rain, lightning/thunderstorms, hurricanes, high winds and any other Act of God that would put our team or your lawn at risk. We will notify you if there are any delays or cancellations due to these circumstances.
3. No refunds will be given due to wrong address given by customer, after contact attempts go unreceived.
4. No refunds will be given due to the homeowner requesting us to remove the lawn display.
5. No refunds will be given due to being denied access to a gated community, after contact attempts go unreceived.
6. No refunds will be given due to any animals that prevent the display from being set up.
7. No refunds will be given for circumstances that prevent us from setting up the display, that are out of our control, including home owner associations.
Greetings are typically installed between 7:00-11:30pm or 5:00-8:00am and will be removed at the same time the following day. Please let us know ahead of time if you have a preference on time or a special time request.